How to Implement WebRTC for Enterprise Telephony (2026)
As we progress through 2026, enterprises increasingly recognise WebRTC as a cornerstone technology for modern communication infrastructure.
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As we progress through 2026, enterprises increasingly recognise WebRTC as a cornerstone technology for modern communication infrastructure.
Read moreIf you run a PBX, you’ve probably heard people talk about “WebRTC softphones” and “browser calling” as if they’re the same thing. Sometimes they are. Often, they’re not. And in the middle of it all you still have real users, a real Asterisk or FreePBX box, and the same uptime targets as always.
Read moreMost WebRTC and VoIP conversations fail for one simple reason: devices can’t reach each other through firewalls and NATs. And the most important — and least understood — component solving this problem is the TURN server.
Read moreWhen a modern business tries to connect browser users with SIP phones, PBX systems, mobile VoIP apps, or external carriers, something important has to sit in the middle — a WebRTC gateway. It’s the bridge that translates WebRTC’s encrypted, browser-native communication into traditional SIP/RTP, ensuring everything works smoothly.
Read moreFor years, business telephony revolved around desk phones, proprietary VoIP handsets, and on-premise PBX hardware. That era is disappearing quickly. Today, browser-based SIP clients are becoming the preferred way for teams to make and receive calls — without installing apps, deploying hardware, or maintaining ageing desk phones.
Read moreThanks to WebRTC data channels, developers can now build secure, ultra-fast, peer-to-peer applications for everything from file sharing to live collaboration — no central server required.
Read moreMost people never think about what happens when they make a VoIP call. You click “dial,” your softphone connects, and the conversation just works. But beneath that simple experience is one of the most essential — and misunderstood — parts of the VoIP infrastructure: the SIP proxy.
Read moreFor decades, business phone calls relied on centralised infrastructure — copper lines, hardware PBX systems, and trusted networks. But as remote work and browser-based apps became standard, a question emerged: how can real-time voice remain both reliable and private when it runs entirely online?
Read moreOne-way audio is the most common (and most frustrating) issue when you connect browsers to a SIP PBX. The call rings, you answer, and only one party can hear the other. The good news: it’s almost always solvable with a methodical checklist that targets signalling, NAT traversal, and media paths.
Read moreThe era of the desk phone is fading fast. As businesses migrate to cloud communications, browser-based softphones have become the bridge between traditional PBX systems and the new world of WebRTC-powered VoIP.
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