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If you run a PBX, you’ve probably heard people talk about “WebRTC softphones” and “browser calling” as if they’re the same thing. Sometimes they are. Often, they’re not. And in the middle of it all you still have real users, a real Asterisk or FreePBX box, and the same uptime targets as always.
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Most WebRTC and VoIP conversations fail for one simple reason: devices can’t reach each other through firewalls and NATs. And the most important — and least understood — component solving this problem is the TURN server.
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For years, business telephony revolved around desk phones, proprietary VoIP handsets, and on-premise PBX hardware. That era is disappearing quickly. Today, browser-based SIP clients are becoming the preferred way for teams to make and receive calls — without installing apps, deploying hardware, or maintaining ageing desk phones.
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Can I Use My Computer as a VoIP Phone?
Yes — and it’s easier than you think. Learn how to turn your computer into a secure VoIP phone using softphone apps and browser-based solutions like WebRTC. No desk phone required.
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